Privacy policy

Privacy Policy

Last Updated: 28/07/26

Welcome to Furrish. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Company Name (if applicable)
  • Payment Details (processed securely through our payment partners)

Order Information

  • Products purchased
  • Order history
  • Delivery preferences
  • Transaction details

Technical Information

  • IP Address
  • Browser type
  • Device information
  • Operating system
  • Website usage data
  • Referral source

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Deliver products to your address
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Personalize your shopping experience
  • Respond to your inquiries
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional emails or offers (only if you have opted in)

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Keep items in your shopping cart
  • Understand website traffic
  • Improve website performance
  • Provide personalized recommendations

You can disable cookies through your browser settings. However, some features of our website may not function properly if cookies are disabled.

4. Payment Information

We do not store your complete debit card, credit card, or banking details on our servers.

Payments are processed securely through trusted third-party payment providers using industry-standard encryption.

5. Third-Party Services

To operate our business efficiently, we may use trusted third-party service providers, including:

  • Payment gateways
  • Shipping and logistics partners
  • Website analytics providers
  • Email marketing services
  • Customer support platforms
  • Advertising platforms
  • Cloud hosting providers

These providers receive only the information necessary to perform their services and are required to protect your information.

6. Data Security

Protecting your personal information is one of our priorities.

We implement appropriate technical and organizational security measures, including:

  • Secure SSL encryption
  • Password-protected systems
  • Restricted access to customer information
  • Secure payment processing
  • Regular security monitoring

While we take reasonable precautions, no online transmission or storage method is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Comply with legal and tax obligations
  • Resolve disputes
  • Enforce our agreements

Once the information is no longer required, it will be securely deleted or anonymized.

8. Customer Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Update your account details
  • Request deletion of your personal information (subject to legal requirements)
  • Withdraw marketing consent
  • Request a copy of your personal information
  • Lodge a complaint if you believe your privacy rights have been violated

To exercise any of these rights, please contact us using the details below.

9. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may occasionally send updates regarding:

  • New product launches
  • Exclusive offers
  • Promotions
  • Events
  • News about our brand

You can unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us.

10. Children's Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

11. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

The updated version will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Furrish

Email: Phynixcare@gmail.com

Phone: 9201109918

Business Address: Beside Gst Office, Yadunandan Nagar, Tifra Bilaspur, Chhattisgarh  

14. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the competent courts located in Bilaspur, Chhattisghar.